Get answers to common questions about implementation, features, business impact and technical aspects of Visionthree.
Implementation
Features
Business Impact
Technical
Install the VisionThree Shopify app, map your product options to configuration rules, and embed the configurator block on your product page template. No custom code is required for standard setups.
Use the VisionThree WooCommerce plugin, link your product variations to configurator parameters, and insert the shortcode/block into the product page. The plugin handles event tracking and pricing sync.
(1) Prepare/optimise your 3D model, (2) configure options and rules, (3) connect ecommerce (Shopify or WooCommerce), (4) QA on staging, (5) publish. Most merchants can launch within days depending on model readiness.
Yes. Embed via an iFrame or a lightweight JavaScript SDK. We provide events and API hooks for analytics, pricing, and checkout integration in headless architectures.
You can use live pricing via API, simple additive price rules, or map to existing variants/SKUs. Final price is pushed to cart with selected configuration metadata.
Yes. The rules engine lets you set dependencies, exclusions, and auto‑resolve conflicts so shoppers only see valid configurations.
Provide a GLB/GLTF with reasonable polycount, PBR materials, and compressed textures. We support mesh decimation, Draco compression, and KTX2/Basis textures to optimise loading.
Yes. Labels and content can be localised; currencies follow your store settings or can be set per market. Pricing logic can reference a shopper’s locale.
Upload a USDZ (for iOS) and a GLB (for Android) or use our auto‑conversion where available. Toggle AR in the product settings and add the “View in your space” call‑to‑action.
Yes. Built‑in GA4 and pixel events capture interactions (open, rotate, hotspot click, configuration change) and tie them to product views, add‑to‑cart, and purchase events.
Use your staging environment to test load times, configuration rules, pricing, and analytics events. Our checklist covers device/browser matrix, AR compatibility, and accessibility.
Yes. Enable “Save/Share configuration” to generate a unique link and optional PDF/quote summary including selected options, SKU mapping, and price.
Import your model, re‑create or bulk‑upload options/rules, and map existing variant IDs. Our team provides guidance to maintain URLs and analytics continuity.
Yes. Gate the save/share feature behind email capture, or pass configuration payloads to your CRM via webhook.
Use server‑rendered PDP content with client‑side configurator. Optionally index SEO‑friendly preconfigured variants while keeping dynamic states noindex.
We combine fast web performance, an intuitive rules engine, and direct Shopify/WooCommerce integrations—plus interactive hotspots, AR, and quote/share flows.
Yes. Add “explorer points” with text, images, or video to highlight features and tell product stories.
Yes. Offer unlimited swatches with high‑fidelity PBR materials, including fabric tiling, normal maps, and roughness for realism.
Yes. Choose from pre‑rendered angles or dynamic snapshots so every shopper sees a visual even on low‑end devices.
Yes. You can expose constrained numeric ranges, snap to increments, and optionally re‑price based on dimensions.
Yes. Each configuration generates a unique URL and can create a wishlist, quote, or cart line item with metadata.
Yes. Trigger state‑based animations for moving parts, exploded views for technical products, and guided tours.
Yes. Attach compatible accessories, bundles, and add‑ons with rules and pricing logic to increase AOV.
Yes. Use kiosk mode with offline asset caching for trade shows and showrooms.
Yes. Customise colours, typography, icons, and CTAs. You can also inject custom CSS.
Yes. Switch environments, lighting presets, or use a room visualiser to see products in context.
Yes. Build multi‑level dependencies, compatibility groups, and auto‑selection logic with clear user feedback.
Yes. Export BOMs/option sets via CSV, API, or webhook to ERP/MIS systems.
Yes. Apply rule‑based price adjustments, tiered pricing, or promotional codes synced with your ecommerce platform.
Interactive visualisation reduces uncertainty and increases purchase confidence. Merchants typically see uplift in add‑to‑cart and conversion where a configurator is used.
By showing accurate materials, dimensions, and AR “in‑room” previews, shoppers make better decisions, reducing returns and exchanges.
Yes. Clear presentation of options and compatible add‑ons drives higher‑value selections and bundles.
Saved configurations, quote PDFs, and shareable links enable stakeholders to review options quickly, shortening approval cycles.
Track interaction rate, time in configurator, hotspot engagement, add‑to‑cart, conversion, AOV, and return rate.
A single 3D asset can power PDPs, AR, marketing shots, and sales materials—reducing the need for repeated photoshoots.
Use baseline PDP metrics and model potential conversion/AOV uplift and return reduction. We can share a simple framework to project ROI.
Yes. The configurator sits within an SEO‑friendly PDP. Use descriptive copy, schema, and optionally index preconfigured variants for long‑tail search.
Yes. Capture emails on save/share and push configuration data to your CRM for personalised follow‑ups.
Most brands see engagement uplift immediately after launch; conversion/AOV improvements become clear once you have enough traffic for statistical confidence.
Provide a guided visual tool that standardises product selection, reduces quoting errors, and empowers dealer self‑service.
Yes. Export thumbnails or short screen recordings of configurations for ads, emails, and social posts.
Map costs against expected uplift in conversion/AOV, reduction in returns, and content‑production savings.
Yes. Create seasonal presets, limited‑edition materials, and promo‑driven default configurations.
Yes. Use your experimentation platform or split traffic with different defaults to measure impact on key KPIs.
GLTF/GLB are preferred. OBJ/FBX can be converted; we recommend PBR materials and texture compression for web.
Keep total polycount lean (context‑dependent) and use 1–4K textures with KTX2/Basis compression where possible for fast loads.
Yes. We can ingest and serve Draco‑compressed meshes and KTX2/Basis textures to reduce payload size.
All modern browsers (Chrome, Safari, Firefox, Edge) on desktop and mobile. A 2D fallback covers older devices.
We target WebGL for maximum compatibility, with progressive enhancements when supported. No plugins are required.
We use lazy loading, texture mipmaps, and CDN/edge caching. You can define performance budgets and LODs for heavy models.
Native GA4, Meta Pixel, and custom events via dataLayer or webhooks. Server‑side tracking can be supported via API.
We follow GDPR best practices, encrypt data in transit, and offer DPAs on request. Access controls restrict who can manage projects.
Yes, where required we can host assets and data in EU/UK regions to meet compliance preferences.
Yes. Use APIs to create products, upload assets, fetch configuration payloads, and subscribe to webhooks (e.g., configuration saved).
A resilient initialiser prevents page crashes and shows a graceful fallback with messaging and a retry.
We support keyboard navigation, focus management, ARIA roles, and descriptive labels. Provide alternative text for hotspots/media.
Yes. Role‑based permissions are standard; SSO/SAML can be enabled for enterprise plans.
We operate a monitored, cloud‑hosted service with status updates and support SLAs defined in your plan. Contact support for current SLA terms.
Yes. You can export configuration data, assets, and rules. We also offer project‑level exports for backups.
Join the companies that have transformed their business with VisionThree’s 3D product configurators.
Empowering e-commerce companies to sell complex configurable products with interactive 3D configurators that boost sales and reduce returns.
